Collection World Group

Collection World Group Pty Ltd is committed to delivering consistently high standards of service to our clients and all staff conduct their activities with professionalism and integrity at all times.

Collection World Group Pty Ltd is dedicated to meeting client requirements and increasing client satisfaction through continual improvement of our services and the Quality Assurance System. Our goal is to be the leader in high-quality and reliable service for our clients and contribute to our mutual success. We accomplish this by providing services that meet or exceed the expectations of our clients while maintaining our total commitment to continuous improvement in everything we do.

We exercise this responsibility through strict adherence to professional and legislative standards, requirements and policies which are studied and understood by staff who are, in turn, required to maintain their expertise through continuous learning, training and professional development activities.

We are committed to the philosophy of continuous improvement and maintain an organisational culture that fosters this culture.

Our total quality assurance provides accuracy, and strict compliance with agency regulations and client requirements, giving the highest degree of confidence. This high level of quality will reflect the competence and expertise of the Company to existing clients, potential clients, and independent auditing authorities. To achieve and maintain the required level of assurance Senior Management retains responsibility for the Quality System with routine operation controlled by the Quality Assurance Company Representative.

The objectives of the Quality Assurance System are:

To maintain an effective Quality Assurance System complying with International Standard ISO9001:2000.
To achieve and maintain a level of quality which enhances the Company's reputation with clients.
To ensure compliance with relevant statutory and safety requirements.
To fulfil the Mission of the company achieving at all times maximum client satisfaction.